This
page describes how Recovery
One handles information
that we learn about
consumers when consumers
visit the web sites we
operate (RecoveryOneLLC.com)
or contact us by mail,
phone, or email. Any
personally identifying
information you provide is
voluntary. We do not
disclose your information
to third parties.
If you visit our Web sites
to browse, read, or
download information:
We automatically collect
and store: the name of the
domain and host from which
you access the internet;
the Internet protocol (IP)
address of the computer you
are using; the browser
software you use and your
operating system; the date
and time you access our
sites; and the Internet
address of the site from
which you linked directly
to our sites.
We use this information
only as anonymous aggregate
data to determine the
number of visitors to
different sections of our
sites, to ensure the sites
are working properly, and
to help us make our sites
more useful. We do not use
it to track or record
information about
individuals. Generally, we
periodically delete this
information.
We do not use persistent
"cookies" or tracking
mechanisms that collect
personally identifying
information on our sites.
If you choose to identify
yourself when you call us,
write to us, send us email,
or use our secure online
forms:
Information We Collect
We collect any personally
identifying information,
such as your name, street
address, email address, and
phone number, and any other
information you provide to
us.
How We Use and Disclose
Information
If you choose to provide
personally identifying
information to us, we will
use and disclose it as
described in this Privacy
Policy. If you do not
provide your name or other
identifying information, it
may be impossible for us to
refer, respond to, or
investigate your complaint
or request. We may share
your information with
contractors acting on our
behalf, such as call center
operators, who are subject
to confidentiality
agreements.
If you contact us to
complain about a company,
individual, or a particular
practice, or to report that
you have been a victim of
identity theft:
We may share your complaint
with a variety of
government agencies
worldwide that enforce
consumer protection,
competition, and other
laws.
We may share your complaint
with certain private
entities, including
companies you may have
complained about, to help
address your complaint. If
your complaint concerns
identity theft or the
accuracy of your credit
report, we may share it
with credit bureaus to help
address your complaint or
identity theft-related
concern.
When you submit a
complaint, you may be
contacted by Recovery One,
or any of the private
entities to which your
complaint has been
referred.
We will not share your
email address with
telemarketers. We will not
share your Phone numbers
with telemarketers.
Here's what you should know
about the security of the
information you provide to
us:
Email that you send us is
not necessarily secure
against interception. If
your email communication
includes sensitive
information like your
Social Security number,
your bank account number,
or your credit or charge
card numbers, contact us
through one of our secure
online forms or by mail or
telephone.
